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Infoplace
USA
®
Position Profile
Customer
Service Representative
Profile:
The Infoplace USA®
Customer Service Representative’s primary role is to ensure that every customer
visiting the Customer Service Booth receives the highest quality services
available.
Duties:
- Interact with and provide directional information to
customers
- Answer inbound calls to the customer service booth
- Provide information concerning mall events and
activities
- Process gift card transactions
- Assist customers with various ancillary purchases
- Give customer assistance with a variety of convenience
items
- Provide information regarding local attractions,
transportation and dining
- Assist with internal mall marketing promotions
Qualifications:
- Strong customer service orientation
- Previous cash handling experience
- Outstanding communication skills
- Professional appearance and presence
- Ability to work within a team environment
- Strong work ethic
- PC knowledge (Word, Excel etc.)
Select the Position Profile below for a brief description of the specific job
opening.
[ Customer Service Rep ] [ Assistant Manager ] [ Location Manager ]
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