Infoplace USA ® specializes in customizing customer service programs to suit your business and specific needs. 

No other company in the customer service field has as much experience, depth of organization, resources and knowledge as Infoplace USA®. We successfully operate customer service centers in all types of environments and with a diverse group of clients, including: General Growth Properties; The Taubman Company; Forest City Enterprises; C.B. Richard Ellis Inc. and, Jones Lang LaSalle.   For 14 years, we were hired by ICSC to run their customer/information service during the spring Convention.

        In addition to providing customer service programs at large regional shopping centers, we have been called on to provide a wide range of additional services such as shoe shine stand, gift card management and on-line gift card sales, foreign currency exchange and coat/package check. In short, we have proven we can meet your needs and, in many cases, on short notice.  This depth of experience is unique in our industry.

        With a training program that is unmatched in the industry and designed to run year-round, Infoplace USA® is the leader in training and support materials for customer service programs for the shopping center industry. In fact, so well received is our customer service training, that Infoplace USA® has been requested to train other contractors in certain shopping centers.  Our training is highly focused on meeting the needs of each of our customer groups: the general public (both local and out-of-town), the mall office, the merchants and the mall employees.

         We believe the key to our success has been built from the ground up with good people, good training and strong support.  A large part of our success is that we build each program to meet the individual needs of a particular center/customer, no cookie cutter type operations. 

Contact us directly for more detailed information about our services.